Smart MVR

Status says NO DATA?

There may be several different reasons why your MVR came back with a status of No Data. Check them out below. SKIP AHEAD TO Does your driver's info match? State consent form may be missing State reco...

Billing Process for MVR Monitoring

Once a customer activates monitoring for an employee(s), the employee(s) are automatically registered within the Driver's Alert billing system. Roughly 30-45 days after the initial order, the monitoring order ...

How to: Reset Your Password

To reset your password, navigate to the driversalert.com login page. Click the Self service password reset tool. Enter your email address, then click Submit. You will be sent an email with a link to ...

How to Edit Shipping or Billing Address

To change the billing (mailing) address on your account, click Admin, then Locations & Contacts. Check the box on the left of the location you would like to change; click Edit. Once in Edit Mode, yo...

How to Update or Change Contact Information

Click Admin; Locations & Contacts. Select the location you would like to edit the contacts for, click Edit. Change Contact 1 and Contact 2. Click Save at the top of the page when finished.

How to add & edit drivers for MVRs

Keep it all organized using our website! Follow the steps below to add and edit all your drivers/employees in one neat list. Learn how to build and maintain your employee list up to date, it's easy. SKIP AHE...

How to View MVR History

On the driversalert.com home page, click MVR Order History. Locate your order and click the number listed under the Ordered column. The MVRs ordered will show on the screen. Click on the Received date an...

How to Respond and Assign Training through an MVR

When you run a Motor Vehicle report for your drivers you never know what kind of information you will see. Your driver may have previous violations that might raise a red flag. Since our goal is not to punish, ...

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